On the occasion of the National Consumer Day 2024, The Nagaland State Consumer Disputes Redressal Commission (State Consumer Commission) in collaboration with the Tragopan Club, Viswema celebrated the event at the Viswema Village. The programme was chaired by Mahe Kin, President, Tragopan Club, while Tebul Neikha, Chairman of the Viswema Village welcomed all the participants on the occasion.

Vitsorel Lcho, Member of the Nagaland State Consumer Disputes Redressal Commission (State Consumer Commission) delivered a speech to mark the occasion and encouraged all citizens to not just to be aware of the consumer rights but to act upon it by addressing their grievances to the District Consumer Commission and State Consumer Commission for speedy settlements.

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The  National  Consumer Day,  which is commemorated December 24 will be observed in Nagaland in unison with the rest of the country. The Government of India enacted the Consumer Protection Act 1986, which was superseded by the Consumer Protection Act 2019. The Nagaland Consumer Protection Rules 2021 have been implemented by the Govt. of Nagaland and enforced for the protection of consumers against exploitation by unscrupulous traders and to save consumers from the sub-standard goods and services.

The Consumer Protection Act, 2019 also ensures that the consumer grievances can be addressed at  the consumer courts in the state i.e., the District Consumer Disputes Redressal Commission  (District Commission) in the district level and the State Consumer Disputes Redressal Commission  (State Commission) at the state level.

Moreover, consumers can also seek guidance on consumer related queries from the office of the Nagaland State Consumer Helpline through the Toll Free  No. 1800-345-3701 and land line phone  No. 0370-2292232.