The Nagaland Health Protection Society (NHPS) has cautioned empanelled hospitals under the AB PM-JAY/CMHIS schemes with action if the latter is found violating the established guidelines and terms of the Memorandum of Understanding (MoU) signed during their empanelment.

In a press release, the NPHS (AB PM-JAY CMHIS), Department of Health and Family Welfare, stated that it has been observed that some empanelled health institutions were not complying with the agreed guidelines and terms.

“This non-compliance has caused significant inconvenience and distress to our beneficiaries, which is a serious concern,” it stated.

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The Society has informed that to address this issue, the NHPS has issued an advisory note to all empanelled hospitals inside and outside the state, reiterating the National Health Authority (NHA) guidelines and outlining the actions to be taken against non-compliance. Our commitment is to address these violations and ensure that all beneficiaries receive assured quality of care as per the scheme guidelines, it added.

NHPS has, therefore, requested all empanelled hospitals to review their practices and ensure full compliance with the guidelines and agreements.

It has informed that the NHPS team is available to assist with queries or clarification regarding the guidelines through the following helpline numbers: 8880515011, 8880515012, 8880515013 or 8880515014.